This Privacy Policy explains how Arkline AI ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our websites and services, including arkline.ai, the arkline dashboard (perilwatch.arkline.ai), and any related subdomains, applications, or APIs (collectively, the "Services").

By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last updated" date, and continued use constitutes acceptance.

1. Information We Collect

Personal Information

We collect information you voluntarily provide, such as when you:

Register for an account (e.g., arkline subscriptions)
Subscribe to paid plans or request demos
Contact us via forms, email, or support

This may include: name, email address, company name, job title, payment details, and business contact information.

Automatically Collected Information

When using the Services, we collect:

Device/browser details
IP address and approximate location
Usage data (pages visited, features used, interaction patterns)
Cookies and tracking technologies (e.g., for analytics)

2. How We Use Your Information

We use collected information to:

Provide and maintain the Services (e.g., hazard data delivery via arkline)
Process subscriptions and payments
Send alerts, updates, and administrative communications
Respond to inquiries and provide support
Improve and personalize experiences
Analyze usage for product development
Detect and prevent fraud or unauthorized activity
Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share it with:

Service Providers: Third parties for hosting, analytics, payment processing, email delivery, or geocoding.
Legal Requirements: When required by law, regulators, or legal process.
Business Transfers: In mergers, acquisitions, or asset sales.
With Consent: When you explicitly permit sharing.

4. Data Security

We use industry-standard technical and organizational measures to protect information from unauthorized access, alteration, or destruction. However, no system is 100% secure.

5. Data Retention

We retain personal information as long as needed for Services, your account, or legal purposes; deleted upon request or termination (subject to backups/legal holds).

6. Your Rights

Depending on your location (e.g., UK GDPR, CCPA), you may have rights to:

Access, correct, or delete your information
Restrict or object to processing
Data portability
Withdraw consent
Opt-out of marketing

Contact hello@arkline.ai to exercise rights. We respond within legal timelines.

7. Cookies and Tracking

We use cookies for functionality, analytics, and personalization. Manage preferences via browser settings, though this may limit features.

8. Third-Party Links and Sources

Services may link to third parties (e.g., data sources like NOAA, USGS, NWS, NCM, and news outlets). We are not responsible for their practices. arkline aggregates public data; review sources independently.

9. International Data Transfers

Based in the UK, we may transfer data to service providers elsewhere (e.g., EU/US). Transfers use safeguards like Standard Contractual Clauses.

10. Children's Privacy

Services are not for under-18s; we do not knowingly collect children's data.

11. Contact Us

Questions? Email: hello@arkline.ai
Arkline AI, 17 St Helen's Pl, London, England EC3A 6DG